#1
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keeps on asking me to reset my password
I could not download a movie and watch a picture at the same time because if i downloaded a movie the picture would not show up , it would tell me "error database" , so what i did was i downloaded the videos paused them , but when you pause one video the other downloads, so i kept on pausing the videos, then i went on the site and it tells me somebody stole the password , it asked me to reset the password , so i did , 5 times .
my email address is mp AT dr.com , can you please fix this , |
#2
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I ask for our technical suport give u a feedback as soon possible
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#3
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Hi dnice2012, this sounds like a password problem has occurred.
I have sent a new password to your email address, just let us know if you have any further problems. If you have any problems in future please submit a ticket at http://support.grooby.com so we can get things fixed as soon as possible! Thanks. |
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