Thanks to Louie for his advice!!
Sara was great. Very friendly and welcoming, a pleasant person who spoke good English – much easier to communicate in person than on the phone probably because I speak too fast on the phone.. She accommodated my wishes happily and the whole encounter felt natural and was an excellent experience.
I arranged things by Skype and email after getting a friend to make a telephone call in Portugese.
cheers to all,
Greeny
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